O General — A.C service is not done even a single time out of three services by Company/ Dealer

Address:

Fazilka, Punjab

I purchased 1.5 Ton O general window AC from kataria & co., 34-35, indira market Fazilka, punjab ph.no.[protected], mob no.[protected] as mentioned on bill, I have one more no.[protected] on 06.06.2012. But bill was not given to me by saying that "bill hamare pas safe h jab koi problem hogi to hum baithe h".I asked them for AC service after purchasing of 2 months, he came and said " abhi service nhi honi baad m karenge" I went to his shop after next 2 months, they repeated same words as before.No service has been done in 1st year.but "service karna uski duty thee."After requested many times by telephonically and verbly they did not do any service in the 2 nd year .At last, In 3rd year I demanded my bill, They said "aaj thenge, kal denge kah kar pura saal nikal diya".When I strict then they gave me a doubtfull bill on 8.6.2015 of dated 6.6.2012 bill no. 1331 .But actual bill no.is 131. there is a cutting in bill no. My all three services are pendind towards O general co./ kataria & co. (dealer) You are requested to take strict action against dealer/company and do needful. In between any major fault occurs due to non servicing in my AC then dealer/co. will be totally responsible . Yours sincerely Rajeev Kumar Sharma FAZILKA Mob no.[protected]