Address: | A/303, Doctor's residence, MPMMCC, Sundarbagiya, Varanasi, 221005 |
Bought a new AC on 8th July 2022 from Kashika, Sundarpur, Varanasi. Used it for a month and thereafter due to change of season did not use it. However next time I started in March 2022 its not cooling. Complainted multiple times with all complaint numbers with me.
After first complaint I received a message of clossure of complaint asking feedback without someone even contacting them.
After relodging the complaint someone visited and told there is gas problem, but did not turn up despite repeated calling on the number provided.
The Whapsapp they have provided has been useless with myself lodging the complaint atleat 5 times with due escalation of complaint option chosen.
They have an app on which they keep on changing the complaint date but no one visits.
Feeling harassed...I am still in warentty period
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