O General — Improper service

Address:

HI TECH FUMIGATION

I purchased O General AC (1 Ton) during the year of 04.05.2022. (Serial No. D009659D0029901). It is regreat to informed that the AC machine has been service only one time during the warranty period inspite of repeated request and remainder made by me, which resulted the AC machine is not functioning properly. Now we requested a local Tuticorin agent to do the service for the above machine for which we paid Rs. 600/- as service charges to the agency. It is therefore requested that kindly look into the matter and advice the concerned agency for not doing the service within the warranty period as per the procedures in your company, otherwise consumer court will be approached for this lapses.

P. MUTHU KRISHNAN
HI-TECH FUMIGATION.