OBC Bank — atm

Most humbly & respectfully i state you that i mandeep kaur sister of ravneet singh, the account holder of your bank have applied for atm, before three years when the atm lease it was lost by the bank holder than after that he had applied again for the atm and even he write the application that he would not able to collect the atm to please give to my mother & sister and than that application got also lost because the iresposibility of the bank. So now i am here for collecting the atm but they are not even given me the atm. So it's already mentioned you to provide this to mother and sister of ravneet singh so i kindly request you to please hand over me that.
That's it