Oceans Outsourcing — refund of work permit fees - urgent

Address:

Oceans Outsourcing Solutions Pvt. Ltd. 1203, 12th floor, Chiranjeevi Tower, Nehru place, New Delhi-110019

Its about ocean outsourcing pvt ltd now also know as oceans abroad. It all started in dec 2018 where i was contacted by ishan sardana ([protected]@oceanoutsourcing.com) from oceans for a work permit of canada where he told me that i will be provided 10 interview shots and if there is any success then they will proceed with the employer sponsored work permit process. The documentation was completed within the 3 months and then the interview process started around april 2019. Jessica ([protected]@oceanoutsourcing.com) was handling my case and 1 interview was arranged and i cleared the 3 rounds of it. This interview itself took about 6 months which was again incorrect in terms of its timelines promised at the time of registration.
In-fact i have to make calls and send mails to get updates about the next status and the responses were really slow and late.in between, jeesica left the company without any notification to the client (Me) and no information was shared with me by the company too. After a lot of follow ups, aditya ([protected]@oceanoutsourcing.com) came over and said that he would be handling my case. After 3 rounds, i was told that there would the final round which happened in nov 2019 and i had to wait for its results for almost 1.5 months.
I kept asking for the results and they did not tell me anything till one day they sent a mail to me that i have not cleared it and they are clearing my case now. So in 1 year they only arrange 1 interview against the 10 they promised at the time of the registration.
I simply asked them to show me the client mails that my interview has failed and they just denied to do so. The interview calls were also from an indian number so i am not sure of the legality and authenticity of those interview calls too.
So calls would have been fake too and they didn't show me the mails too from the client.
I have been contacting aditya since jan 2020 for 50% refund for the incomplete services given to me but he is just postponing it month after month. He is not even replying me back on my mails now. I would need a 50% refund of my rs 35000 that i deposited at the time of registration.

My details:
Name: gagandeep monga
Mob - [protected]
Email - gagan. [protected]@gmail.com
Purpose - refund for work permit fee (50%)
Severity - urgent