[Resolved] Ola Money — atm fraud 1 | |||
My mother is a victim to fraudulent of one transaction of of rs. 9980/- once on 09/09/2019 from my mother's account using debit card ending with *2203. The person asked to provide the otp otherwise amount in account will be forfeited. The transaction details are as below: "684923 is your otp for online purchase of inr 9980.00 at ola money - zipcash thru card ending 2203. Don't share this with anyone." Please block the ola money account used to make a fraud and refund the amount to my mother's account from where amount was debited... Was this information helpful? | |||
Feb 27, 2020 Complaint marked as Resolved Ola Money customer support has been notified about the posted complaint. Verified Support Jan 24, 2020 Ola Money Customer Care's response Hi, kindly share your registered email id or phone number registered with Ola so that we can check on this issue further. Also, you can write to [protected]@zipcash.in regarding the issue for immediate assistance on the issue.
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I have requested for KYC doorstep verification more than a week before. They stated that within 7 days the agent will come to your house to verify your document. But still no one came to verify. In few days my ola money will be expired. Who is responsible for that?
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