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Ola Money Complaints & Reviews

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Updated: Jan 23, 2026
Complaints 1398
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Ola Money reviews & complaints(1398)

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A
abhijitD_2026
from Panvel, Maharashtra
Jan 23, 2026
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Unrecognized charge, deficiency of service, and harassment

I have been receiving repeated recorded calls, SMS messages, and emails from Ola Money regarding an alleged outstanding payment on my Ola Money Postpaid account over the last few days.

I categorically state that I do not recognize this charge. I have checked my Ola ride history thoroughly and do not find any ride or transaction corresponding to the bill being claimed. No invoice, ride details, or transaction proof has been...
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Puneet7690
from Bengaluru, Karnataka
Jul 7, 2025
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Urgent payment failure issue with ola postpaid no resolution despite multiple attempts

I’ve been trying to clear my OLA Postpaid dues well before the due date — about two weeks in advance — using the OLA Money app. Unfortunately, every attempt has failed across different payment methods, including UPI, debit cards from multiple banks, and net banking. Over the past three weeks, I’ve made around 50 attempts, and every single transaction has been automatically reverted.

I’ve tried...
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S
Sudheer B
Apr 25, 2024
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Resolved

harassment on phone call & messages regularly/harassment causing mental stress

Address: Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road Koramangala India 560034
Website: olamoney.com

I have an overdue ola money postpaid of Rs. 2036. I have told them I will pay it as soon as I can. The things that Ola company does is hires 3rd party recovery agents, who will blackmail a customer, sending them on the verge of depression. I got a message from a named Anirudha, threatening me that an executive will come from Ola to my house with some notice to sign, and if I am not available, they will get my neighbor's signature. The second...
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L
lobojulius
from Thane, Maharashtra
Aug 28, 2023
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No option available to clear dues

My name is Julius Lobo, due date to clear my OLA money postpaid dues of Rs. 273 is on 29th August 2023, I am trying to clear the payment today i.e 28th August, but there is no option to clear my dues or showing outstanding amount.

Please advise before I am unjustly charged a late fee of Rs. 50...
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Charges for my rides are already paid to driver but still constant harassment by Ola Money. It's informed that Rs 600 post paid due with me. They keep on sending messages, what's app messages and many phone calls in a day.

I took ride and paid on that day itself to the driver through Paytm. I have never choose Ola postpaid as the option and never activated it. Now Ola money team are constantly calling to clear dues and threatening...
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S
sayanvr46
Apr 27, 2023
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Aditya Birla finance not closed

Address: Bengaluru

Loan No.LXWM[protected]
Hi I would like to register a complaint against Ola cab services. Ola has partnership with Adity Birla Finance. Ola user who use this post paid service of Ola, will automatically get a sanctioned loan amount of 50, 000 from Aditya Birla Finance, even when the user has not applied for the same. The same will reflect as a loan in their cibil report. Last year 2022, out of no where my post paid service got...
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V
Vijay9041
Apr 11, 2023
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Ola Money Postpaid repeated calls though we clear the payments

Hi Team,

Please review below mail from "Vayyavuru V '' about our discussion related to Ola Money and it should have been already adjusted and due will be"0 " by now.
As explained previously, I have paid the amount from my end directly to the Driver and also on 31 Mar itself I have got confirmation from you (Ola Money) saying the amount will be adjusted, It has already been more than a week but still I am getting repeated...
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C
Check_check
Feb 23, 2023
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Ola postpaid

Ola postpaid has mentioned that there is payment due of 54 INR on their postpaid account which is linked with aditya birla finance and its come on my CIBIL report as overdue and affected my CIBIL score. Ola postpaid has been discontinued and I have ben informed by Ola post paid customer care that I don't have any dues pending, neither I can clear this dues online through the aditya birla finance online portal. Adtiya Birla F L loan number...
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S
ShrutiNambiar
from Panvel, Maharashtra
Feb 1, 2023
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Harassment Causing Mental Stress

I have an overdue ola money postpaid of Rs. 2036. I have told them I will pay it as soon as I can. The things that Ola company does is hires 3rd party recovery agents, who will blackmail a customer, sending them on the verge of depression. I got a message from a girl named Rutuja, threatening me that an executive will come from Ola to my house with some notice to sign, and if I am not available, they will get my neighbor's signature. The...
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S
saivamsi01
from Narsapur, Andhra Pradesh
Oct 5, 2022
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Ola Postpaid Due amount getting failed multiple times

Hello Support,

I have tried to pay the ola postpaid due amount before the due date like 2 weeks before through their app Ola money but it is getting failed through UPI . SO i tried with Debit card and netbanking as well still it is getting failed.

I was using S22 plus Samsung phone tried both Wifi (Broadband) and cellular data as well still the payment is getting failed and the due after fee was added to my...
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D
DIYA .L. JAIN
from Bengaluru, Karnataka
Sep 1, 2022
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Paid the driver in cash but still requesting for payment

I had booked a cab early morning, and the driver requested for cash and wasn't able to change payment method, so I gave him cash and asked him to update but past week I am receiving messages as ola money isn't paid, and this is the third time i am facing the same issue, i request ola to stop doing this fraud....
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Samapti\'s Artworld
Aug 31, 2022
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I am complaining about double payment of single ride

I booked ola bike on 31st Aug 2022 at 6.03pm from Tea board Kolkata to Newtown. CRN [protected] Driver name Rabi Chakraborty.When I booked my ride I selected the payment method to cash.The fare was 149/- but the driver charged extra 50/- rupees which is now very often thing with your ola bike drivers.So when the ride ends I paid cash to him and sometime later message came that my ola money postpaid bill is due with 149/- So basically I charged...
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Prachit Chincholkar
Aug 24, 2022
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No transaction made through only money still there's an outstanding of 124

Address: Pune

I am fed up of the repeated calls, messages and emails from ola for an outstanding amount of 124 which was never utilised and even the team has no clue against the charged amount.

I'm been harrassed by the support team, the collection team....
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R
Rashi Kohli
Jul 29, 2022
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Ola Postpaid Asking me to pay more than what I used

My Ola Postpaid due this month is more than the accumulated transaction amount. The calculated amount is INR 7729.6 but app is showing INR 7879.6 BUT asking me to pay INR 7926.99...
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Hi Team,

I have an Ola postpaid account and I had cleared dues on time. I paid my May bill on June 2nd 2022.
But as per my credit report, I had delayed my payment of Ola postpaid (Aditya Birla Finance Limited). PFA screenshot of the same.

I got verbal confirmation from the ola postpaid team that I had cleared my dues on 2nd June and have no outstanding payments. I dropped a lot of mails from my registered...
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Deepika Mohanbabu
from Madurai, Tamil Nadu
Apr 25, 2022
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Paid in cash but ola postpaid also deducted.

Address: Chennai

Request ticket no. 4331719
This is regarding the payment for ride on Apr 6th. The payment (468 rupees) was made to the driver by cash as he demanded for cash. But I was charged in ola money postpaid also. When I tried to raise a complaint through their app support, for instant resolution it is asking to enter the amount that I paid totally and extra cash paid to driver is automatically updated. I entered 936 (as I paid in cash as...
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V
Vivek751070
from Noida, Uttar Pradesh
Apr 5, 2022
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Resolved

Ola postpaid disable

Ola has disable my postpaid account. I used ola postpaid amount where i was given emi request of RS.15000 which is successfully converted and i received the msg from ola team.

Right now they are sending me the msg for the whole amount to pay which was converted into emi.

Pay Now option is disable at my ola postpaid account so i unable to pay emi.

If i unable to pay the emi amount at ola app or...
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K
Kathyayani Sasala
Nov 14, 2021
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Resolved

Payment done by cash

Address: Hyderabad

During my last ride, I paid to Driver by cash, but it is still showing as pending payment in Ola app and not able to book other rides.
Please look into this issue quickly....
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J
jafar7020
Nov 3, 2021
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Paid by google pay but amount not reflecting in ola app

Dear concern,

I have paid the bill amount Rs. 183 paid by google pay after taking ride, transaction successfully done by google pay but in the ola app status showing transaction failed. screenshot attached.

Regards
Mohammad Jafar...
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Krishma rana
Sep 25, 2021
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Resolved

Paid bill but still showing pending on app

Address: Noida

I've already paid my last ride bill but on the app it's showing that you amount of 445 is still pending. Due to which I can't book any other ride.
Kindly solve the issue as soon as possible infact I've Mailed so many times to ola support but the customer compliance are taken as for granted. No step has been taken by the customer complain.
It my request to solve the issue immediately....
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32 other people found this review helpful
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