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www.olamoney.com
3.1
Updated: Sep 2, 2024
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Ola Money reviews & complaints(1393)

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M
manojbansalblr
Sep 2, 2024
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OlaMoney rewards not credited from OLA SBI Credit Card

Hi,
I hold SBI Ola credit card and use this card regularly as it has 7% cashback on ola rides and 1% cashback on all other spends.
Recently I checked I am not getting any reward in Ola Money wallet from ola sbi card. I enquired with SBI customer care and they confirmed crediting rewards in my ola wallet every month.
Could you please investigate this and resolve asap.

Thanks
Manoj Bansal...
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H
Harsh S Kamble
from Bengaluru, Karnataka
Jul 29, 2024
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Ola money payment with interest SMS and email

Address: Bangalore

During my last travel by Ola, 11th July 2024 in Pune. I paid the money as soon as i got down.
Since then I am constantly getting SMS and email notification to pay 1000 Rs and interest getting added every 3-4 days.
Please resolve this issue.
I request ola please provide proper support and stop this harassment to your customer....
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V
Vamsi Sai02
from Bhubaneswar, Odisha
Jun 28, 2024
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I transferred my money to Ola wallet and I can't use it anywhere.If KYC is disabled why the hell you all are accepting money transfers into the wallet. I'm student and every penny matter to us. Ola money is not providing any reasonable or effective solutions. I've seen many complaints about the same issue and none of them got resolved.
Ola Money customer support has been notified about the posted complaint.
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    S
    Sudheer B
    Apr 25, 2024
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    harassment on phone call & messages regularly/harassment causing mental stress

    Address: Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road Koramangala India 560034
    Website: olamoney.com

    I have an overdue ola money postpaid of Rs. 2036. I have told them I will pay it as soon as I can. The things that Ola company does is hires 3rd party recovery agents, who will blackmail a customer, sending them on the verge of depression. I got a message from a named Anirudha, threatening me that an executive will come from Ola to my house with some notice to sign, and if I am not available, they will get my neighbor's signature. The second...
    +2 photos
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    A
    Aayush Tiwari1
    Apr 19, 2024
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    Ola postpaid and no response

    I took a ride in ola cab. I paid the amount to driver, but payment method was ola postpaid. After that I tried contacting ola support but first there was no response after that they said there is nothing they can do and asked me to pay amount.
    I was getting regular almost 20 calls for repayments. Due to frustration, I paid the amount today. But calls are still coming....
    +4 photos
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    S
    Shweta B Kalburgi
    Jan 31, 2024
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    Mental Stress

    Address: Ola money
    Website: Bangalore

    I have an overdue ola money postpaid of Rs. 11221.i have been charged late fees of 560 within days time I have told them I will pay it as soon as I can also enquired if i can pay in emi since its month end going on still i am getting continuously calls since morning to evening during my office hours even Ola money has to understand the customer issue and also have been getting messages on WhatsApp which is leading to mental stress and harassment...
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    S
    S Na
    Jan 21, 2024
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    Money paid directly to driver for ride and being demanded again by Ola Postpaid

    Date of Ride : 28-Dec-23
    Time of Ride : 8:25 am
    CRN #: [protected]
    Driver name: Salim Jamshedali Shaikh
    Contact #: [protected]

    The Ride amount was shown to be 688/- as per the driver. He requested me to pay the amount directly to him after the ride, and the entire amount was paid to him by paytm. The screenshot is attached.

    After the ride I have been getting repeated messages and calls...
    +1 photos
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    B
    Bhushan Danait
    Dec 20, 2023
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    Ola Postpaid - False Late Payment Recorded

    Hi,

    My name is Bhushan Danait, and I had Ola Postpaid account, which was supposedly suspended in November 2022 due to some RBI guidelines.

    I see that Aditya Birla Finance, partner of Ola Postpaid, has recorded late payments for two months November and December 2022.

    It reduced my CIBIL score drastically, which I recently saw.

    It is a completely wrong thing that they did and I want...
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    P
    Piyush Khanduja
    Dec 12, 2023
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    Cash paid but wallet deducted

    I selected cash payment option and paid the driver directly via cash and never used or even selected Ola money postpaid option to make payment but they did this twice in the gap of 2 months without any prior notice or permission. Now they're making regular calls and sending messages for the money I had already paid. All the details are in the attached screenshot....
    +1 photos
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    A
    Anurag Deshpande
    Nov 16, 2023
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    Unauthorised Transaction of Rs 3500 today in my account

    Address: Thane Maharashtra

    There is an unauthorised transaction of Rs 3500/- in my Ola Postpaid account from some vendor FRUGIVORE....
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    A
    [email protected]
    Nov 15, 2023
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    Abuse

    This is a fake girl this is a abuse more people please banned the I'd plzzzzz...
    +1 photos
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    R
    Rakeshbbu
    from Bengaluru, Karnataka
    Sep 29, 2023
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    Pressurising for double payment for a ride

    Address: Bangalore,Karnataka

    I have already paid to the ola cab driver for a ride. But still ola money asking for payment. Whereas I have already paid to driver through gpay.
    Since 1 months ola money mentally torturing.
    I have many times communicated to their representatives through call and email.
    Also I have provided ride, payment details and bank statement.
    But still they are mentally torturing and threatening me.
    Whereas as I...
    +6 photos
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    D
    Dinesh Selvan
    from Ernakulam, Kerala
    Sep 23, 2023
    Sep 23, 2023
    This thread was updated on Sep 23, 2023
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    Late fee charges due to issue in app

    Late fee was charged. I tried clearing dues but unable to see clear dues button in ola app.

    Even chat support is not working for late fee waiver.

    Only late fees were charged.

    CRN [protected]...
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    H
    Hites Rawat
    Sep 16, 2023
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    Last ride remaining payment . payment still pending

    Address: STREET NO.10 LAHORIA SHALL TALLA UCHANPUL

    Hello

    I have taken a ola ride 0n 1 st april from IGI Airport delgi to Gurugram.

    I paid the driver by cash.
    why I have again ask to make payment when trying to book another ride...
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    S
    [email protected]
    from Vadodara, Gujarat
    Sep 9, 2023
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    Post paid service

    Address: PALCIA KINGSTONE, THANE

    I have not opted for the post paid service of OLA. Even though the bill has been generated and asked me to pay....
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    G
    Giselle86
    Sep 3, 2023
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    Not able to clear dues on ola money

    I do not see the clear dues button when I go to payments- ola money. Instead I see a link regarding late fee structure. Due to this I am unable to clear my dues. I do not see any other way to make the payment. I have reached out to ola customer support but have recy no help from there. This is getting irritating as I have been trying to get this resolved since a week.

    Request this be taken up asap...
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    P
    POOJA SHET
    Sep 1, 2023
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    Ola Money Not able to clear postpaid dues

    Link I received via text hello.ola.app/repay is erroring out. Today is due date for OLA postpaid. Please assist me asap for payment issue....
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    L
    lobojulius
    from Thane, Maharashtra
    Aug 28, 2023
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    No option available to clear dues

    My name is Julius Lobo, due date to clear my OLA money postpaid dues of Rs. 273 is on 29th August 2023, I am trying to clear the payment today i.e 28th August, but there is no option to clear my dues or showing outstanding amount.

    Please advise before I am unjustly charged a late fee of Rs. 50...
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    M
    Monika Anigani
    Aug 25, 2023
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    Coupon is not working.

    I got a coupon for an extra charge amount. I received a coupon but the coupon is not working.

    I got messages like this:

    We sincerely apologize for any inconvenience caused. As a gesture of goodwill, we are pleased to offer you a ₹ 279.0 coupon that can be used for your rides. Please use the code W4KRK9RZZK, which will remain valid until[protected]. Thank you for being a part of our journey, and we look forward...
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    S
    Sathish27
    from Bengaluru, Karnataka
    Aug 18, 2023
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    I am complaining about ola money postpaid I have already paid the old money again continuously I am getting calls from ola calls

    Address: Bangalore

    I am complaining about old money postpaid I have already paid and cleared all dues and now why Continuously I am getting calls from ola calls. This is not acceptable and worst service.
    Please check and resolve the issue.

    Thanks
    Sathish
    [protected]...
    +1 photos
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