[Resolved]  Ola Money — Cash paid to driver yet money was charged to Postpaid as well

Sir, I have taken a ride from mathikere to bhommanahalli, on 6/Aug/2022 and before getting into auto driver insisted me not pay money through ola, and hence I paid the amount directly to his QR code at the end of the ride but was charged to postpaid as well. And there was no option in app to pay by cash but the driver asked me to pay to his account directly but the auto driver charged less than the ola money. the fair was around 340 but now it's 390 including fine and I am receiving continues calls and massages from OLA money. There is nothing wrong in my side i have attached the driver id and payment details
Kindly help me in this regard, thankyou
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Oct 5, 2022
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2022
Ola Money Customer Care's response
Hi Jayan, we apologize for the inconvenience caused. Kindly note that the concerned team has responded with Ticket ‭#4721580.
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