[Resolved] Ola Money — Charged multiple times for 1 ride

[Resolved] Ola Money — Charged multiple times for 1 ride

G Giri Badarinath Mar 7, 2022 Apr 16, 2022 This thread was updated on Apr 16, 2022

I took a ride on 25th Feb (CRN # [protected]) and I made a payment using Ola postpaid. Fare for this ride is Rs 142 and Rs 10 got deducted from my Ola money wallet and remaining Rs 132 was to be charged to Ola postpaid. But when i checked the statement, Rs 132 has been charged 8 times instead of once and i have been writing emails (Ticket # 4111895) and trying to call the customer care but not receiving any proper response. Now I am being charged with late fee for not making the payment. I am really frustrated with the service provided by Ola and would want to sort out the issue and get my ola account closed. Can anyone help me? +1 photos Was this information helpful? No (1) Yes (0)
Apr 15, 2022 Complaint marked as Resolved Ola Money customer support has been notified about the posted complaint. Verified Support Mar 14, 2022 Ola Money Customer Care's response Hi Giri, we apologize for the inconvenience caused, we request you to visit https://help.olacabs.com/support to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.
1 Comment	Share
Submit Close

Related Ola Money reviews

View all 1388 Ola Money Reviews

Comments

Kathiravan Subramanian

Apr 16, 2022

I have raised grievance in cyber crime portal against ola.
Without our knowledge, they created post paid account. Without our consent they withdrew money from that account. We didn't select postpaid as payment however they took money from that account. This is cheating. Ola is a fradulent company. Please submit issue in cyber crime.