Ola Money — Constant follow up for payments even when the rides are already paid for

Hi,

This is with reference to my ride CRN [protected], CRN [protected] and CRN [protected]. These rides were paid for immediately after the ride was completed.

Following are the payment details for all three rides along with payment details and tickets created:

1) CRN [protected] Payment was made on 27th March at 8:48AM of Rs 317 to Driver Sagar Ashruba Shinde.Ticket Reference Number[protected] Ticket Responder's Name - Shaik Nadeem

2) CRN [protected] Payment was made on 30th March at 8:48AM of Rs 315 to Driver Vijay Achne. Ticket Reference Number[protected] OR 5379917 CRN not mentioned in email response hence not sure which ticket is for which CRN ) Ticket Responder's Name - Prajwal L

3) CRN [protected] Payment was made on 31st March at 1:23PM of Rs 220 to Driver Balaji Andhare. Ticket Reference Number[protected] OR 5379917 CRN not mentioned in email response hence not sure which ticket is for which CRN ) Ticket Responder's Name - Prajwal L

Please find attached the proof of the payments done through UPI.

OLA Money is constantly following me up for payment dues when the same has already been made. Please stop following up for the same.

Constant follow up for something which was already paid for is causing loss of productive hours and stress.

Ola systems should be updated appropriately and they should stop following up for something which is not even due.

Appreciate your help and response.

Regards
Suchita Singh
+3 photos
Was this information helpful?
No (0)
Yes (0)
Ola Money customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Money
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1388
    Pending
    259
    Resolved
    791
    Ola Money Phone
    +91 80 6735 0900 (Corporate Office)
    +91 22 3094 7900
    Ola Money Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, India - 560034
    View all Ola Money contact information