Ola Money — CRN [protected] rs 86 cash paid but ola shows outstanding

Address:Begur

Ref : CRN [protected] Vehicle KA05AC7087 Driver Mr Lokesh.

DEAR SIR

On 18sep21 at 8.35pm at Bangalore I booked a ride by ola auto.The trip was from Meenakshi mall at bennerghatta road to Viswapriyanagar Begur. It was confirmed and I got the details.I spoke to driver and he said he was coming.
later I received a call from some other number and he said he was coming.when he came vehicle no was different.When I asked he told he didnt know anything .when I told OTP the system in auto accepted and destination was correct.I travelled and after getting I paid Rs 86 cash to driver as he told correct amount.
Later I started receiving sms from ola that Rs 86 is outstanding.It was pending in ola app also.There was no specific option for support.next day When I conatacted first driver no [protected] he verified and told that there was no such ride.
When I contacted second driver who actually took me (Mr Lokesh no [protected]) many times I receive response voice "you are calling from an unregistered number .try to call from registered number".I dont understand.The customer care numbers [protected] and [protected] and [protected] are not working.

Pl guide me .reply [protected]@gmail.com
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Ola Money customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2021
Ola Money Customer Care's response
Hi, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.
Sep 26, 2021
Updated by Tirivarursekar
Ref : CRN [protected] Vehicle KA05AC7087 Driver Mr Lokesh.

DEAR SIR

On 18sep21 at 8.35pm at Bangalore I booked a ride by ola auto.The trip was from Meenakshi mall at bennerghatta road to Viswapriyanagar Begur. It was confirmed and I got the details.I spoke to driver and he said he was coming.
later I received a call from some other number and he said he was coming.when he came vehicle no was different.When I asked he told he didnt know anything .when I told OTP the system in auto accepted and destination was correct.I travelled and after getting I paid Rs 86 cash to driver as he told correct amount.
Later I started receiving sms from ola that Rs 86 is outstanding.It was pending in ola app also.There was no specific option for support.next day When I conatacted first driver no [protected] he verified and told that there was no such ride.
When I contacted second driver who actually took me (Mr Lokesh no [protected]) many times I receive response voice "you are calling from an unregistered number .try to call from registered number".I dont understand.The customer care numbers [protected] and [protected] and [protected] are not working.

Pl guide me .reply [protected]@gmail.com
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