[Resolved] Ola Money — deducted from account not refunded

[Resolved] Ola Money — deducted from account not refunded

M mainakche from Kolkata, West Bengal

Transaction reference no.[protected] from hdfc bank for ola money. Amount of 2307 deducted from account but this money did get credited in ola money.. The money has not been refunded and i have mailed twice to ola money for the same without any solution.. The transaction was done on 30/07/2019. The amount of 2307 on 30/07/2019 was deducted but not paid to ola money... Neither was it refunded to me. I have still not received the refund. Can you please acknowledge Was this information helpful? No (0) Yes (0)
Feb 27, 2020 Complaint marked as Resolved Ola Money customer support has been notified about the posted complaint. Verified Support Jan 24, 2020 Ola Money Customer Care's response Kindly revert back with your email id or phone number registered with Ola along with the ticket id where you have raised your concern with the OlaMoney team if the issue is still not resolved.
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infanta24

from Bengaluru, Karnataka

My Ola Money Postpaid of Rs.1405 got debited twice from my account and none of the Ola authorities are picking up my call. Infact, one person picked up the call after a long time and heard my voice and transfered the call, and then onwards it always keep ringing, with no answer.