[Resolved]  Ola Money — Discrepancy in bill amount Ref 4470752

Dear Team

I have raised a dispute since 4 days with Ola postpaid which is not getting sorted Ref no 4470752 and I am constantly getting reminders for payment.

As per attached screenshots the amount should be around 4288.5
241 + 181 + 787.5 + 435.75 + 761.25 + 123 + 730 + 890 + 129 + 10 but it’s showing 6043.50, discrepancy of INR 1755 approx

I was told to allow time until 1st June, its 2nd June today what is taking so long, pls clear that first before sending reminders. I am not going to pa any late fees until I don't get the difference of the disputed amount

please treat this as urgent an dimportant

Thanks & Regards
Priyanka
+3 photos
Was this information helpful?
No (1)
Yes (0)
Jul 21, 2022
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Jun 03, 2022
Updated by priyankashahmehta
Will someone form Ola pls respond
Jun 10, 2022
Updated by priyankashahmehta
It’s been long can someone atleast acknowledge
Jun 16, 2022
Updated by priyankashahmehta
It’s been more than 18 days and no response as yet
Verified Support
Jun 17, 2022
Ola Money Customer Care's response
Hi Priyanka, we apologize for the inconvenience caused. Kindly note that we have replied to the concern to your registered email ID with Ticket ‭#4470752. We have notified the concerned team to work on the issue on priority and update you on the same.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Money
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1388
    Pending
    259
    Resolved
    791
    Ola Money Phone
    +91 80 6735 0900 (Corporate Office)
    +91 22 3094 7900
    Ola Money Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, India - 560034
    View all Ola Money contact information