[Resolved] Ola Money — Double deduction of postpaid bill

sonz

from Chennai, Tamil Nadu

Jun 2, 2022

Address:

chennai

Ola money has deducted the postpaid payment of my bill from wallet. However, I had alreadypaid the amount through my google pay account a day back. Now, I am trying to reach them for a refund since 1 month and there is no response from the company. They are not sharing any contact number nor calling me to understand my concern. My postpaid bill amount of 1850 INR is paid twice to the company.

Was this information helpful?

No (0)

Yes (0)

Jul 29, 2022

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2022

Ola Money Customer Care's response Hi, we apologize for the inconvenience caused with regard to the transaction . We request you to write to us at [protected]@olamoney.com so that we can address the issue and assist you further accordingly.