[Resolved]  Ola Money — false ola postpaid due on ola app

Address:H. No- 9-1-33/a/40/b, Prashanth Nagar, Langar House, 500008

Hi!
I took a ride on 8th oct and was charged rs 865 which was higher than the estimated fare (Rs 681). I raised a concern and received the extra fare collected. Now, when i am seeing there is a due of rs184 for the same ride which is clearly baseless. Customers won't be paying the false dues to ola. Hence, requesting to make the fares more transparent and customer friendly. Fare invoice and ride history is giving proof but still ola app is in some other world to charge extra from the customers. There is no proven document for the due of rs184.

Attaching my ride invoice and false due screenshot below.
+2 photos
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Mar 14, 2020
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2020
Ola Money Customer Care's response
Hi, kindly share your registered email id or phone number registered with Ola so that we can check on this issue further. Also, you can write to the Ola cabs / Ola support team at [protected]@olacabs.com for assistance on this concern.
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