[Resolved] Ola Money — fraudulently rs 19900 transferred to ola money zipcash on[protected]

[Resolved] Ola Money — fraudulently rs 19900 transferred to ola money zipcash on[protected]

S Subramaniyan S from Gopalganj, Bihar

An unknown person called me over mobile [protected] on[protected] and gathered particulars about atm. Soon sms has been received to the effect that my chengam sbi acct has been Debited for rs10000.00 and rs9900.00 by transfer to ola money Zip cash - purchases worth of rs19900.00 0n pos payust[protected] txn#[protected] and[protected] Kindly cancel the transactions transfer the amount to my acct Yours sincerely Subramaniyan. S Was this information helpful? No (0) Yes (0)
Sep 16, 2017 Complaint marked as Resolved Ola Money customer support has been notified about the posted complaint. Aug 02, 2017 Updated by Subramaniyan S ola money zip cash transactions must be cancelled by transfer credit to sbi acct Aug 02, 2017 Updated by Subramaniyan S Transfer the fraud money to sbi acct Verified Support Aug 03, 2017 Ola Money Customer Care's response Ola Subramaniyan, Greetings for the day! We understand your concern regarding an unauthorized transaction processed towards Ola Money. We would request you to please provide the first 6 and last 4 digits of the card for us to trace and block the wallet. In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Please ask the concerned authorities to write to [protected]@olacabs.com / [protected]@olacabs.com with the supporting documents for investigation. Please feel free to revert with queries and we would be happy to assist you. Regards, Team Ola Money
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