Ola Money — funds deducted from my ola money account

I have added an amount 4600 to my ola money account, while i was trying to transfer them from my ola money account to bank account it asked me for kyc, and when i reached the customer service they asked me to send my pan and aadhar details to the mail is [protected]@zipcash.in, after sending the docs my money got deducted and a set of 4 transactions were made through my ola money app without my knowledge. I dont know what to do now. Can someone please let me know what to do now to get back my money.
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Hello Team,

My mobile number is +91 [protected].Today evening (05/03/2018
6:19 PM) i tried to load Rs.299 to my OLA money account.Amount got debited from my bank account, but money was not added to my OLA money account.
Request you to check the status and advise about the reversal of my money Rs.299.

Regards
Durai.
Money can't transfer from my ola money account [protected].
plz suggest me..
kyc can't updated

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