[Resolved] Ola Money — Incorrect Bureau reporting by ABFL & Ola Postpaid+

Nidhi_Nayak

from BENGALURU, Karnataka

Aug 10, 2022

Address:

Bangalore

Ola Postpaid+ & Aditya Birla Finance Limited have reported to bureau, CIBIL, Experion, CRIF, etc. that I have been late in my payment by 28 days in June 2022.

I have cleared all my dues in the month of June'22 on time and do not have any current pending dues.

Incorrect reporting of late payment for account - [LXW-M[protected]] to be removed from all CIBIL/bureau/Experion/CRIF reports with IMMEDIATE effect.

DPD for June 2022 should be IMMEDIATELY changed from "28" to "0". I have also highlighted that in the CIBIL report itself attached in the email I have sent.

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Sep 15, 2022

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Aug 10, 2022

Updated by Nidhi_Nayak I have 0 dues for June 2022 & paid within due date. Screenshot of Ola Postpaid transactions screen as attached

Verified Support

Aug 15, 2022

Ola Money Customer Care's response Hi Nidhi, we apologize for the inconvenience caused. Kindly note that the concerned team is working on your issue with Ticket ‭#4692169.