[Resolved] Ola Money — Incorrect postpaid bill

Johnvictor31

from Bengaluru, Karnataka

May 30, 2022

Address:

Bangalore

I wrote to your company several times but received no response.

I took three rides between May 14-15 for which the combined bill amount according to my transaction is 639 (82+266+291). However, I'm being asked to pay 954.

Why I'm I being charged an additional charge of 315?

Could you please share a breakdown for the same?

+2 photos

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Jul 18, 2022

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2022

Ola Money Customer Care's response Hi John, we apologize for the inconvenience caused with regard to transaction . We request you to write to us at [protected]@olamoney.com so that we can address the issue and assist you further accordingly.

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Comments

priyankashahmehta

Jun 2, 2022

Hi there I have faced the same issue unfortunately my bill is in 6000 so discrepancy amount is 1855, please lemme k ow if any resolution Coz I am chasing them since 4 days and no reaponse

Johnvictor31's [Complaint's author] reply, Jun 2, 2022

Hi,

Yes, mine got resolved today.