[Resolved]  Ola Money — Legal Notice to Ola Money Post Paid

I travelled Ola Cab Prime SUV Silve Xylo (car driver name Selva Prakash) on 30.05.2022 with four persons from Tambaram East Railway Station to Velachery at a cost of Rs.518/-. I paid cash of Rs.520/- to the driver when I was leaving from the cab. After one month, an email received from Ola support, Rs.518/- was due for using Ola Money Post paid . At the time only, I know to hear the facility of Ola Money Post Paid account is there. Every time, I paid cash only when I am using Ola to travel. so, I replied to Ola support team, I have no ola money post paid account, Don't send email. For the past 45 days, they have a message through Email, whatsapp, phone calls, unnecessarily disturbing for payment of Ola Money Post Paid. One incident I tells you about OLA, when I was at home, not booked / travelled ola, a due amount of Rs.66/- along with Rs.518/- plus penalty around Rs.711/- is payable by me. I thought somebody is cheating me to get the payment. so, I delete the OLA app and not to attend the calls from OLA team, block whats app message. on 17.8.2022, a legal notice message through SMS from One Mr.Aneeh Shaikh, OLA and today from Mr. Vinay Singh through Whats app. How, such frauds to act illegally to approach public like me. For the past one and half month, they torturing me to get the payment. I am truly said that I have paid cash of Rs.520/- to the Driver on 30.05.2022 at 5.05 am. Suppose, if I have not paid cash to the Driver, how to get down from cab. As I have mental agony for this type of activity, please take action against OLA Money post paid team.
Name of the Driver Selva Prakash
Driver Phone No.[protected]
Car : Prime SUV, Silver Xylo
Was this information helpful?
No (0)
Yes (3)
Sep 30, 2022
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2022
Ola Money Customer Care's response
Hi Mangalam, we apologize for the inconvenience caused. Kindly note that the concerned team has responded with Ticket ‭#4576441.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Money
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1388
    Pending
    259
    Resolved
    791
    Ola Money Phone
    +91 80 6735 0900 (Corporate Office)
    +91 22 3094 7900
    Ola Money Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, India - 560034
    View all Ola Money contact information