[Resolved]  Ola Money — lost money of around 1k recharge in ola wallet

Website:www.olacabs.com/get-started-with-ola-money

My ola money wallet had around 1000/- and now the wallet balance is showing up as zero.. I have raised the concern in ola money website but have received no response. Seriously, i will suggest nobody to use ola services as this is the worst services that i have faced. And i regret for being a regular customer of ola for around 2 years. Uber is much better. If cannot handle to provide best services why do you have your cabs for??? Just close your service. Else provide proper customer support. I called the customer service number [protected] and its of no use. Nobody picks up the call ever. I don't know what customer support they are providing. They are just looting money as much as possible. Is this your way of making money???
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Dec 22, 2017
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2017
Ola Money Customer Care's response
We regret the inconvenience caused to you.

We request you to share the email ID and phone number which is registered with Ola Money to [protected]@zipcash.in so that we can do the needful.

Awaiting your response to assist you on the same.
Complaint comments 

Comments

I reacharged my no. with OLA app at 10:14 PM 14 Nov 2017
Trans Id D00L-AH3J-0LQ1
I had paid a mobile bill for number [protected]. Amount was 815rs
Translation I'd is DO1N T4Z9 SE59
On November 25th
Bal is deducted from my account but bill is showing pending when u see the history
Pls refund my 815rs back into my account

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