Ola Money — Misinformation regarding promo code.

Address:	Bangalore, Karnataka, 560047
Website:	www.olacabs.com

I had recharged my ola wallet with rs2999 with the promo code select. At that time it showed me the message that coupon code applied successfully and that my free select trail membership will start soon. Then after about 4-5 days of not receiving the free trail i called them and they said that it will be sorted out within 48 hrs. Now it has been more than 20 days and i have received nothing and they are now saying that the coupon could not be successfully applied because i have already been a select member. But if that was the case then at the time of applying the coupon they should have shown an error message stating that this code should not be applied as they do for all the coupon codes. If invalid coupon code is entered or coupon code wherein you do not satisfy the terms and conditions then in the app we get a error message stating invalid promo code. But no such message was shown to me. On the contrary, i was shown that the coupon code has been applied successfully. But now i am being denied the coupon code benefit. Its a cheating from their side, first promising the benefit and then later denying it, to take the money out of the customers.