[Resolved] Ola Money — money debited from account but not credited to ola money account

[Resolved] Ola Money — money debited from account but not credited to ola money account

M Mukund G Iyer from Pune, Maharashtra

While transacting Rs.1000 to Ola Money, the amount was debited from my bank account but wasn't credited to my Ola Money account. I had done the transaction using my Debit card on my Mobile. I have notified the Ola Money customer care and ICICI customer care. I will be travelling soon and such problems are only impediments to my travel. It would be great if the problem is solved sooner. Was this information helpful? No (0) Yes (0)
Aug 28, 2018 Complaint marked as Resolved Ola Money customer support has been notified about the posted complaint. Verified Support Jul 23, 2018 Ola Money Customer Care's response We certainly understand your concern and we are sorry for the inconvenience caused. Please write to us at [protected]@zipcash.in with the transaction details. Our team will respond back with a resolution to your issue soon.
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