[Resolved]  Ola Money — Money deducted from card while adding money to Ola Money wallet but transaction failed

I tried to load Rs. 4000 on 18th March in my OLA MONEY wallet using Mobikwik AMEX card. Money deducted from source but transaction failed. It has already been 5 days yet Money is not refunded back.

Transaction ID[protected]

OLA MONEY Registered Email- [protected]@gmail.com
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Apr 27, 2022
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2022
Ola Money Customer Care's response
Hi Sayak, we apologize for the inconvenience caused. Kindly note that we have replied to the concern to your registered email ID with Ticket ‭#4200153.
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