Ola Money — Money Fraud ( Not Transferring Money Back)

I was using the ola money application for the first time to do the payment for recharge, so I added 700 Rs to the ola money wallet at first time i recharged successfully but next time when remaining balance was 350 their services is so bad that I could not complete the payment and the option was also disappeared for recharge after sometime so when I returned to the ola money application I realised that I could not withdraw my money back to my bank account then I checked the FAQs section and there they have mentioned that "you can withdraw your money by clicking on the button named as transfer to your bank and if you could not find the option please update your application" but my application is fully updated and even then I could not find the option, so I tried to connect with their customer care but their CC service is also very pathetic and I could not connect with them, so i mailed them at their customer support they too did not send any resolution nor did they transferred my money back to my bank account even after requesting several times sonow I am writing here in the hope that they will listen and return my money back to my bank account.