[Resolved]  Ola Money — money refund not done by ola

Address:Pune, Maharashtra, 40014

I booked share cab initially i failed to initiate cash option i. E ola money after booking i added money ola wallet since when pickup was accepted money deducted driver didn't intimated that he is reflecting cash option on his device but my amount was debited from wallet after drop driver offers me cash of 55 rs which was additional to me though i had payed by wallet since i tried to reach ola but the didn't got any customer care no to me tried reaching through mail but it's of no use. And the same thing i'm doing multiple at that time none of the driver offers me fir cash ola should take care of this drivers are asking for money after amount deduction. From ola money.
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Jan 17, 2019
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2018
Ola Money Customer Care's response
This is definitely not the kind of experience we would like anyone to have with us.
Please share the details of your issue with the ride CRN on [protected]@zipcash.in
Our experts will get back to you at the earliest with a resolution.
Complaint comments 

Comments

Hi

Im added money from credit card of Rs. 2, 000/- to oly money but its not showing the balance amount in ola and i couldn't withdraw or trf to bank account also kindly solve this problem

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