[Resolved] Ola Money — ola due cleared but account still shows pending status

Suraj_Thkr

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400014

Hi,

I had ola dues of 500 (post paid) rupees. I recently got a call from[protected]. They sent me a link for payment. I paid the amount but my account still shows due pending.

I don't use ola very frequently much but O cleared amount as I didn't want to have any over dues.

Please refer image attached.

I didn't receive any message from ola after the payment. Least I want is Ola to assure me that my payment went to the right account

+1 photos

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May 4, 2019

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2019

Ola Money Customer Care's response This is definitely not the kind of experience we would like anyone to have with us.
Please share the details of your issue on [protected]@zipcash.in
Our experts will get back to you at the earliest with a resolution.