[Resolved]  Ola Money — Ola Money amount debited but still showing dues not cleared

Website:Olacabs

I paid rs 427 for ola money postpaid on 15th of September 2021 still showing dues of rs 427
Amount of rs 427 has already been debited from my a/c. I am here by attaching the screenshot as a proof.
There is no customer support where i could discuss this problem.
+2 photos
Was this information helpful?
No (1)
Yes (0)
Sep 28, 2021
Complaint marked as Resolved 
they have returned my amount
Ola Money customer support has been notified about the posted complaint.
Sep 18, 2021
Updated by pa18yadav
its been three days any still no reply of my mail and complaint, how ridicule's and irresponsible they are.
Never ever use ola money guys, they are looting people's money.
Verified Support
Sep 21, 2021
Ola Money Customer Care's response
Hi Parul, we apologize for the inconvenience caused. Kindly note that we have replied to the concern on your registered email ID with Ticket ‭#3590945.
Complaint comments 

Comments

Yes you just generate ticket is, in which you replied that wait for 24 hours, after that you are not replying your mail, no solution given by you. Kindly check your mail. Problem couldn’t be marked solved only just creating ticket id.
So don’t play smart to write here my ticket id, what’s the point if you are not replying of my mail or not giving me proper solution.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Money
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1388
    Pending
    259
    Resolved
    791
    Ola Money Phone
    +91 80 6735 0900 (Corporate Office)
    +91 22 3094 7900
    Ola Money Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, India - 560034
    View all Ola Money contact information