[Resolved]  Ola Money — ola postpaid

Address:	110010
Website:	Ola

I have been a regular user of ola for the past one year. On 4th jan i got a message from ola that they are offering me a postpaid service. This was while i was booking a rental that day. I completed my ride and paid the driver 949 rs in cash. I again made four more bookings in the subsequent days and paid by cash everytime. Once only i paid 30 rs to the driver as he asked and got a message from ola also that i had to pay rs 30. Immediately after a while ola sent a message that 51 rs was deducted from my ola postpaid and the total ride was for 81 rs. I checked the app and found that 51 rs was deducted. Then after a few days i logged in again to make a booking but to my surprise ola refused to book saying i had to clear my dues which amounted to 1000 rs. I checked my account and the amount i had paid by cash on the 4th of jan was also added to my postpaid.
I don't remember opting for paying by postpaid at any time. When i sent a mail to ola regarding the same they said they could not do anything because i didn't complain within 72 hours of the ride. I have the drivers phone number and car details also. He is not answering my calls. Ola has refused to refund the money. I feel duped by ola. Never going to use it again.