[Resolved] Ola Money — ola postpaid is paid, still getting calls and messages

Manjushree Gautham

from Bengaluru, Karnataka

Address:

BANSHANKRI, 560085

I have made ola postpaid payment, still am getting messages like legal actions will be taken is there no track of payment made, how its possible even after doing payment and getting confirmation am getting such calls and messages, please consider this request, as a genuine customer I have regular made the payment, and I have no options of postpaid in my ola, still i got the bill and it had made me to pay, and I paid over that am getting all this [censored] messages

For more info I have attached screen shot

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Mar 2, 2020

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2020

Ola Money Customer Care's response Kindly revert with your email id or phone number registered with Ola along with the ticket id where you have raised your concern with the OlaMoney team if the issue is still not resolved.

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Comments

Nitika luthra

Apr 4, 2022

I paid via Phonepe to OLA driver but still showing unpaid. Getting messages & calls everyday that OLA money is not paid.

CRN [protected]

I am going to put on all social media platforms very soon. OLA employees are unable to reach/coordinate their Driver partner hence asking customers to repay the amount.

Poonam mayur kadam

from Mumbai, Maharashtra

Jun 30, 2022

I haven't use ola to this year or didn't use ola money postpaid still getting msgs and call from ola money to clear dues, when I ask that lady to share me my dues details she unable to answer, why this people harrassing to the public..