[Resolved] Ola Money — paid cash still ola money got deducted

aksjal

Address:

411027

For the ride taken on 18th of december, cash payment was done but still ola money also got deducted. When i was going to book a cab today, i came to know that it got deducted (Despite of cash payment being done).
The driver says ola is not going to transfer money to him as he was able to see method as cash. Ola says it won't help at all in this case as i didn't complain within 3 days. Who keeps checking ola money got deducted or not?
Fraud company, and there attitude towards customer is pathetic.

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Feb 6, 2018

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2017

Ola Money Customer Care's response Hello,

Greetings of the day!

Thank you for bringing the issue to our notice.

Please write to [protected]@olacabs.com or call on 3355 3355 prefixed with your city STD code for the same.

They are the concerned department who can have your issue resolved at the earliest.

Regards,

Team Ola Money