[Resolved] Ola Money — Post paid bill payment is not successful and amount deducted from wallet

Saimalli

from Hyderabad, Telangana

Address:	560034
Website:	Ola Money

Hi, I made a payment of my Idea postpaid bill on 7th December from Ola Money wallet for Rs 117/- The money was debited from my Ola money wallet but the postpaid bill payment was not done even after 72 hours. My email id with account is – [protected]@gmail.com. I’ve sent an e-mail to [protected]@olamoney.com but I didn’t get any response. Looking forward for resolution for my complaint.

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Dec 11, 2015

Complaint marked as Resolved

Ola Money team responded within 24 hours about complaint using this forum and money was credited in my Ola Money wallet.

Ola Money customer support has been notified about the posted complaint.

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Comments

Ola Money Customer Care

from Bengaluru, Karnataka

Verified Support

Ola Saimallikarjuna,

We have credited back the amount Rs 117/- to your Ola money account. Request you to kindly check your balance. Further we have not received any email from this email id "[protected]@gmail.com".

Regards,

Team Ola MOney

Saimalli

from Hyderabad, Telangana

Thanks to Ola Money Team. Money is credited to my Ola Money Wallet. Appreciate your quick response in this forum.