[Resolved]  Ola Money — Post paid money

Hi,
I took a ride to the airport and paid the driver by GPay. But it is showing in post paid dues. Another ride I took from the airport back amount of 1, 102. I paid in cash as didn't have wifi in the basement., i am again getting it as post paid pending dues . I haven't opted for Ola Post Paid ...why am I getting dues when I have already paid. Please check with your drivers and resolve this ASAP. I am getting penalized for nothing andnyou are adding late charges on top when I don't owe anything at all :((
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Oct 31, 2021
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Aug 29, 2021
Updated by AnushkaG
So, there are two transactions which are in poatpaod pending while I have paid for both, one by Gpay and one by cash. I didn't opt for postpaid so I paid the driver.
Verified Support
Sep 15, 2021
Ola Money Customer Care's response
Hi Anushka, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.
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