[Resolved]  Ola Money — postpaid bill clearance harassment

Address:411047

My name is supriya. And my ola registered number is [[protected]]. I have been daily receiving a call from your end asking to clear postpaid amount. This incident happened in october 2019, when i used ola cab seevice at hyderabad. I had some amount in my ola money wallet. I used the same to pay the billa and other times i paid via cash to the respected driver. You guys activated postpaid thing to my account without intimation. And now though i cleared my bills via cash, you guys have charges some overdue and late fees of around 430 and increasing by each day. You people call and sms me every now and then and literally harassing me now to clear the bills. I registered complaint via call and email but you dont respond to any of them. And finally today you send sms saying legal action would be taken.
I am never going to pay you twice for same ride.
Kindly look at my issue.
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Mar 6, 2020
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Feb 04, 2020
Ola Money Customer Care's response
Hi Supriya, we regret the uneasiness you had with our service, kindly write to [protected]@olacabs.com for immediate assistance on the concern.
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