Ola Money — Postpaid fraud and harassment calls

Ola Money — Postpaid fraud and harassment calls

S Sid Purkayastha from Mumbai, Maharashtra Jan 4, 2023 Jan 7, 2023 This thread was updated on Jan 7, 2023

The calls started after issues in the OLA app prevented me from settling the amount - the outstanding for which was around Rs 400. I made up for the issue by putting the amount into my OLA wallet and asking the call centre to settle the outstanding for the amount from the wallet. These were events happening in March 2019. Finally I called the ola call center and the agent confirmed to me that I had No outstanding. I conveyed the same to OLA over email on the May 4, 2019. Overtime I stopped receiving these phone calls until last month when the automated calls started coming again. This harassment of a fraudulent company needs to be stopped. +1 photos Was this information helpful? No (0) Yes (0)
Ola Money customer support has been notified about the posted complaint.
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Ola Money Customer Care

from Bengaluru, Karnataka

Jan 7, 2023

Verified Support

Hello Sid, we apologize for the inconvenience caused. We request you to write to us at [protected]@olamoney.com from your registered mail ID so that we can address the issue and assist you further accordingly.