Ola Money — Refund for the canceled order by zopper was not done.

Address:	560016
Website:	www.olamoney.com

Hi, I have been struggling to get the response from olamoney it seem they have turned the blind eye on my complaint raised on 08/12/2015 ticket ID 34433. Please help me to get my money back. Here is the details of the issue, On 02 dec 2015 I placed order on zopper by paying with Order Summary: Your order for Pigeon Super 3.2 L Air Fryer is successfully placed. Order Number: 29319008 Ordered on: Dec. 2, 2015, 10:58 p.m. Shipment Details: Product: Pigeon Super 3.2 L Air Fryer Seller: Kamal Appliances Shipping Address: ########################## Payment Method: Paid online And then it was cancelled by zopper due to item was out of stock. as per the zopper customer care they have not accepted the money from ola and it still with ola account. I raised the request with Zopper to give more clarification ============================================== Hi Ishwar, Greetings from Zopper ! Thank you for writing to us. We would like to inform you that the refund for order ID: 29319008 is initiated from our side, and will be credited into your OLA account within 5-7 working days, as per standard banking procedure. For more queries, kindly write to us at [protected]@zopper.com. Regards, Zopper Customer Delight Team ========================================================== Now I raised the ticket with olamoney ticket ID is (34433) ========================================================== Narmada S (Ola Money) Dec 9, 10:14 Ola, Greetings for the day. We apologize for the delayed response. We are sorry for the inconvenience caused. We are currently working on this issue and we will get back to you with an update at the earliest. I assure that your issue will be resolved in the best possible way. Your patience and cooperation is highly appreciated until then. Regards, Team Ola Money ============================================================= Regards, ISHWAR