[Resolved] Ola Money — Transactions Issue !!

narender sajwan

from Bengaluru, Karnataka

Address:

New Delhi, Delhi, 110092

I am writing this in order to raise my query about the transaction with TX ID: CXUP-BI3T-PGND of amount 1000/- INR which was transferred from my Ola Money Wallet to my ICICI bank account but it did not get credited to my ICICI account. I also transferred 2000 INR/- on the same day and those transactions were successful.

Please find the my bank details and transaction details below:
Here is my bank detail.
Name- Narender Singh Sajwan
A/C[protected]

I would like you to review my transactions and take prompt action on this. Please respond to this matter at the earliest

S.No Date Time Transation ID Amount
1 23-Mar-17 6:59:43 PM CXUP-AYBN-XYRG 1000/-
2 23-Mar-17 7:01:34 PM CXUP-BHKM-MOUC 1000/-
3 23-Mar-17 7:02:50 PM CXUP-BI3T-PGND 1000/-

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May 8, 2017

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Apr 07, 2017

Ola Money Customer Care's response Hi

We request you to kindly share the registered email address and phone number with Ola Money so, that we can do the needful.