[Resolved] Ola Money — transfer from one ola money account to another ola money account is pending

[Resolved] Ola Money — transfer from one ola money account to another ola money account is pending

R raj.elec from Bhagalpur, Bihar

I have transferred money (Rs. 599) from my ola money account with no. [protected] to another account. But transfer is showing pending in both of the account while it has been deducted from the donor account. It is to be noted that i have already submitted e-kyc in ola app. I request to ola team to return the deducted amount or kindly suggest the solution to get back the transferred amount in either of the donor or receiver account. Regards, Was this information helpful? No (0) Yes (0)
Jan 21, 2018 Complaint marked as Resolved Ola Money customer support has been notified about the posted complaint. Verified Support Dec 11, 2017 Ola Money Customer Care's response Hello Raj, Greetings for the day! We regret the inconvenience caused. Please note that the Peer to Peer transfer of Rs.599/- was not successful as the number was not registered at the time of money transfer. Kindly note that the money transfer happens instantly only when the Initiator and beneficiary is active at the time of money transfer. Kindly note that the amount is successfully retracted to beneficiary's account.We request you to check your Ola money wallet for the same. We value your business, kindly write to us for any assistance. Regards,
2 Comments	Share
Submit Close

Related Ola Money reviews

View all 1388 Ola Money Reviews

Comments

raj.elec

from Bhagalpur, Bihar

Thanks for your response.
I got the amount in my ola money account. But still withdraw option is not available in the app while I have updated my E-kyc.

Regards,

rishabh sah

from Mumbai, Maharashtra

Dear team, I am unable to see balance transfer in my wallet kindly resolve this issue ASAP . My money get stuck resolve ASAP.