[Resolved] Ola Money — unable to transfer ola money which is needed very urgent

JAYASHREE SWAMYNATHAN

from Mumbai, Maharashtra

Address:

Chennai, Tamil Nadu, 600075

I have 4320 inr in my ola account and i have tried to transfer it to my bank account but failed and says "ola money kyc disabled". I knew they have temporarily out of service. But all i need is i need my amount back to my bank account. It is urgent too. It says that the specific service is temporarily unavailable but what if we have to transfer the amount on very urgent need basis? Please assist and resolve the issue asap

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Jan 11, 2019

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Dec 03, 2018

Updated by JAYASHREE SWAMYNATHAN Ola seem to be cheating us by blocking our amount. they didn't even respond to this notification. how ever, money lost. Beware of Ola

Verified Support

Dec 07, 2018

Ola Money Customer Care's response It is required to have your Full KYC processed, in order to avail bank transfer and Ola Money Wallet to Wallet transfer facility, additionally for increasing your wallet refill limit upto 1 lakh per month.
Currently, e-kyc services is pending. We'll be live soon. For more details, kindly write to [protected]@zipcash.in