[Resolved]  Ola Money — Unable to use Ola Postpaid +

I am a regular user of Ola Postpaid + and recently my limit has been increased to Rs. 10000. But I am unable to use the Postpaid plus feature on the Zomato app recently. Previously, I was able to use it but since 2 days whenever I click Ola Postpaid + as the payment option it says that "You are not eligible for Ola Postpaid +".

Now It looks like I am not able to use Postpaid+ services anymore on any platform like Bigbasket also. Please look into this and let me know because i have always paid my dues on time and I even got a message that my limit has been enhanced tp Rs 10000.
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Feb 21, 2022
Complaint marked as Resolved 
The query was resolved through email helpline of Ola Money.
Ola Money customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2022
Ola Money Customer Care's response
Hi Sunny, we apologize for the inconvenience caused. kindly write to us at [protected]@olamoney.com from your OlaMoney registered email id so that we can assist you further.
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I am a regular user of Ola Postpaid + . But I am unable to use the Postpaid plus feature on the Zomato app recently. Previously, I was able to use it but now whenever I click Ola Postpaid + as the payment option it says that "You are not eligible for Ola Postpaid +".

Now It looks like I am not able to use Postpaid+ services anymore on any platform like Bigbasket also. Please look into this and let me know because i have always paid my dues on time

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