Ola Money — Unauthorized postpaid charges levied

I availed ola auto service on April2022 and paid the fare by cash once the trip completed. After few days I started getting messages from old saying my amount is due for payment. I raised a complaint in ola app saying I already paid the trip amount in cash and why I have to pay the amount again. Even after multiple follow up I am not getting any response from old team where as I am getting multiple reminders for making the payment. I have received the call difference number daily and also harassment. We have clearly told and paid the amount in driver but no body responsed. Please clear my due in ola postpaid as soon as possible.
CRN NO: [protected] RS.121.00, APRIL24, 7.29PM
CRN:[protected], RS.117.00, APRIL24, 7.29PM
CRN:[protected], RS.225, APRIL24, 7.29PM

Thanks & Regards
Sahdev Das
[protected]
Was this information helpful?
No (0)
Yes (0)
Ola Money customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Sahdeo, we apologize for the inconvenience caused. Kindly note that the concerned team is working on your issue with Ticket ‭#5076196.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Money
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1388
    Pending
    259
    Resolved
    791
    Ola Money Phone
    +91 80 6735 0900 (Corporate Office)
    +91 22 3094 7900
    Ola Money Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, India - 560034
    View all Ola Money contact information