Ola Money — Wrong info provided to CIBIL

Address:F218 Opposite Road No 25, Phase 6 Aya Nagar Extn, Ground Floor

I am having an account with OLA Cabs, And was using OLA postpaid for more than 3 years. I have done all the repayments on time. Suddenly without informing they have disables my OLA postpaid account. As my account fully paid.
Recently i was checking my CIBIL report, and found that there is one Loan showing outstanding amount of 12rs by the name of Aditya Birla finance limited, Which was impacting my CIBIL score. Than i have contacted to Aditya birla finance team and got to know that it is from Ola postpaid account.
My account was fully paid, But they have shared with CIBIL partners that i was having 12rs outstanding in my account, Which is impacting my CIBIL from 5-6 months. Please support. I have attached screenshot for the same.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Ola Money customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Manoj, we apologize for the inconvenience caused. Kindly note that the concerned team is working on your issue with Ticket ‭#5095604.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Money
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1388
    Pending
    259
    Resolved
    791
    Ola Money Phone
    +91 80 6735 0900 (Corporate Office)
    +91 22 3094 7900
    Ola Money Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, India - 560034
    View all Ola Money contact information