[Resolved]  Olx — Financial Cyber Fraud at OLX

Sir, Madam,

This is to report a fraud case that happened with me on[protected] at 9.30 am which led to a debit of 60, 000/- from my bank account. The fraudster contacted me via phone number- [protected] pretending to be an OLX buyer. He asked me to scan the QR code which led to the amount debited in three transactions of 15000, 15000 and 30000.

He contacted me as a buyer from Indira Nagar in Chennai, in order to purchase my old books for 15, 000/- which I had posted for sale on OLX.

Transaction IDS:

Transaction UTR Date Time Amount
[protected] [protected] 9:41am 30, 000.00
[protected] [protected] 9:34am 15, 000.00
[protected] [protected] 9:31am 15, 000.00

It is requested to kindly file a complaint of this incident and guide me with the process of reverting the transactions and getting the amount credited back.

Your help in this regard is highly solicited
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Oct 12, 2022
Complaint marked as Resolved 
Verified Support
Sep 11, 2022
OLX India Customer Care's response
Dear OLX User,

We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
• AD Id on which you contacted the user
• Contact details of the suspicious user
• Proof of fraud (like payment screenshots, delivery receipt, etc.

Thanks,
Team OLX
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