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OLX India Complaints & Reviews

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Updated: Oct 7, 2025
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OLX India reviews & complaints(4713)

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A
Abdurshaik_
Oct 7, 2025
Oct 8, 2025
This thread was updated on Oct 8, 2025
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Complaint Regarding OLX Car Scam Involving Fake Army Personnel

I, Abdur Rehman, aged 25, residing at Neelkamal Apartments, Chennai, wish to file a complaint regarding a fraudulent activity I experienced through the online marketplace OLX.
On 07 October 2025, I came across an advertisement for Maruti Alto 800 - 2013 model listed for sale on OLX. The seller introduced himself as an Army personnel named SHIVASHANT MALLAPPA MUTARE claiming to be posted at [Army Base of Pallavaram].
He shared...
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A
amits70
Jun 15, 2025
Jul 24, 2025
This thread was updated on Jul 24, 2025
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Reject feature ad and forcing to take another paid ad

Address: patna
Website: Olx.in

Hi All, This olx reject my feature Ad and saying its rejected because of given mobile number in chat. this same happened with one of my friend as well. this is one new way of making money to reject your paid Ad. customer executive will give some bla bla reason. if you are not allowing mobile number in chat why you are not educating your cumtomer before paying. They have policy that once Ad rejected you lost your money.. I paid Rs 1299 and...
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Sagar3745
Jun 4, 2025
Jun 4, 2025
This thread was updated on Jun 4, 2025
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Seller selling different model

Address: Ahmedabad,Gujarat
Website: www.olx.in/profile/621571383

I selected a Lumia 1020 from Olx seller from Gujarat, where we did video and pics of the same model, the seller told me he will ship to my address in Mumbai within 2-3 days, when I got the shipment, it was different mobile which was a SCRAP phone totally broken piece.

He didn't pick the call for 24hrs, later replies in WhatsApp, that he had 4 packages that day and must be misplaced.

I don't care about the money...
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M
marcosvallente38
Apr 23, 2025
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No dia 08/09/2021, se uma pessoa com os números de contatos +[protected], https://wa.me/[protected] e chamada pelo nome Calebe Catarina se apresentou como Gerente de Marketing da empresa Amazon, parceira do site Olx malls.com, a mesma disse que estava recrutando pessoas para trabalho de meio período com serviços digitais para o site parceiro da Amazon, Olxmalls.com, adicionado o link para cadastro fez o cadastro conforme orientação logo após cadastro, rapidamente como seria o trabalho, segundo ela o trabalho seria para ajudar grandes comerciantes como Amazon, brMalls, Americanas entre outros, seria para melhorar sua eficiência em seus produtos.
Realizei depósitos através de QR Code, pagamentos via pix para contas que segundo ela, seriam fundos para serem usados ​​para pagar antecipadamente os pedidos de mercadorias e reembolsar o principal, e com isso recebendo comissões que variavam de 5% a 10%, porém o site Olxmalls.com começou a
enviar tarefas impossíveis de cumprir, pois o site Parceiro Amazon adicionou produtos impossíveis de pagar, pelo devido aos altos dos preços dos produtos, em nenhum momento eu fui que eu teria que pagar valores absurdos, devido a isso meu dinheiro e minhas comissões pelas vendas desde o dia 09/09/2021, retidos.
Entrei em contato com uma pessoa que dizia ser Gerente de Marketing, para informar que os valores ficariam retidos por 720 horas e que após esse período os valores considerados congelados, ficariam disponíveis para saque.
Em uma dessas conversas a mesma disse que trabalhou de fato para empresa Trading Technologies Informática do Brasil ltda
Nesse período fiquei acompanhando todos os dias a entrega da plataforma que então até estava normal, no dia 10/08/2021, ao tentar acessar uma plataforma de vendas não conseguir acesso pois o site que antes parecia ser seguro, não permitia acesso, tentei falar com pessoa, porém sem sucesso.
Dias antes de eu não ter mais acesso a plataforma no campo que falava sobre uma plataforma ficou sabendo que empresa na verdade chama se, F-Kmall e está localizado no endereço a seguir:
sobre F-KMall:
Índia F-Kmall foi fundada em julho de 2020. O endereço da F-kmall está localizado em: 4c, Municípios supremas, 17 18, Estrada Veera Desai, Zona Industrial, Andheri West, Mumbai, Maharashtra 400072. Desde a sua fundação, sorteou mais de 100.000 membros ativos

Essas informações inseridas abaixo apareciam na página da plataforma

sobre F-KMall:
Índia F-Kmall foi fundada em julho de 2020. O endereço da F-kmall está localizado em: 4c, câmaras supremas, 17 18, Estrada Veera Desai, Zona Industrial, Andheri West, Mumbai, Maharashtra 400072. Desde a sua fundação, tem sorte mais de 100.000 membros ativos
F-Kmall é um sistema de pedidos online. Ele pode trazer mais benefícios para os consumidores em todo o mundo
Esta plataforma é uma plataforma de correspondência de pedido inteligente de terceiros. Uma plataforma coopera com os comerciantes de plataforma de compras atuais (como Amazon, Flipkart, Snapdeal, IndiaMart, Myntra e outras lojas de plataforma de compras online) e usa sistemas inteligentes para atender os pedidos do comerciante aos usuários da plataforma, adicionando assim grandes em cada plataforma de dados de vendas.
A fim de criar as melhores condições de desconto para nossos usuários, criamos um sistema e regras de recompensa mais eficazes, e proporcionamos engajamento do consumidor em todo o processo de compra. Comprove que nosso alto retorno sobre o investimento exclusivo aumenta conforme visitas de produção e as vendas
O usuário só precisa fornecer o endereço de entrega real, o número de telefone e as informações reais de compras na plataforma e, em seguida, o sistema inteligente pode passar o pedido para o host na nuvem do shopping para que ele corresponda ao pedido.
Nota:
A plataforma não cobrará nenhuma taxa adicional aos membros de nenhuma forma. uma plataforma mantém todas as suas informações altamente proporciona

Juntar-se ao F-Kmall é a sua escolha mais sábia !!!
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    G
    Geethika6966
    from Bengaluru, Karnataka
    Mar 20, 2025
    Mar 30, 2025
    This thread was updated on Mar 30, 2025
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    Resolved

    I have been frauded INR 3500

    Dear Sir/Madam,
    We all know that we are not supposed to share our OTP, PIN and even link shared by unknown person. But this QR scan is something new, which I was not aware of, and got trapped in it, as i trusted the OLX organization that no such thing can happen on your platform.
    I was trying to sell a second-hand study table today[protected] on the popular sale-purchase online platform OLX. I was approached by an interested...
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    Vishakha198922
    from Chandigarh, Haryana
    Mar 5, 2025
    Mar 6, 2025
    This thread was updated on Mar 6, 2025
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    Request for Account Unban

    Address: Chandigarh haryana

    I sincerely apologize for any mistake I may have made that led to my account being banned. I recently tried accessing my account and was notified that it has been banned. Upon reflection, I believe it may have been due to unintentionally mentioning my phone number in the description.
    I now fully understand OLX’s terms and conditions and assure you that this was an honest mistake. I deeply regret any violation and promise to strictly...
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    M
    mpaparao
    from VISAKHAPATNAM, Andhra Pradesh
    Feb 4, 2025
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    Olx.in Payment Done but AD not active

    Order ID: 36050528
    Ad was suppose to be active on 21 January 2025 20:35, waiting and tried sending email to olx support, always i get a response back as 'Message Blocked by [protected]@olx.in. Sent email multiple times and always response as message block. Kindly assist in making this Ad active for 1 month after making the ad live .

    Order ID: 36050528
    Package: 10 BTT
    Reach up to 2 times more buyers...
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    S
    Subhamoy Halder
    from Kolkata, West Bengal
    Jan 28, 2025
    Feb 12, 2025
    This thread was updated on Feb 12, 2025
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    Suspended my account permanently

    Address: India
    Website: olx.in

    OLX has suspended my account permanently and when I contacted customer care they said it cannot be revoked since a buyer reported abuse against me.Without any proof they permanently banned/suspended my account just because a user reported fakely.Shame on OLX.sale on any other platform avoid OLX I request each and every user if you don't want to get humiliated.I have lot of social media followers I will aware all in every platform.OLX is [censored]....
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    A
    Ashu User
    Nov 23, 2024
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    My account got suspended

    My account got suspended without notifying me even I didn't perform any illegal activity still they have suspended my account,
    Please restore my account ASAP.
    This must not be user experience if they did nothing and account getting suspended every time....
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    R
    rohkkkyy
    from Mumbai, Maharashtra
    Sep 4, 2024
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    Banning account for no reason and not helping

    I have bought an second hand Phone and idk what's wrong with this device i logined my personal olx account on this device and olx immediately banned my account for proxy accounts but it's my first time loging in olx with my personal number, their customer support is not helping me either i tried to login with my remaining account but they banned them too for proxy accounts, whenever i am trying to login with other numbers they're keep banning...
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    Adnan Taj
    from Hyderabad, Andhra Pradesh
    Jul 23, 2024
    Aug 5, 2024
    This thread was updated on Aug 5, 2024
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    Your account has been suspended

    I have not breached any of the olx policies.
    I didn't log into my account for more than one year but today when I logged into, it is showing as Account Suspended.
    I can even do kyc for verification.

    my mobile number : [protected]...
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    D
    diff_2013
    from Pune, Maharashtra
    Jul 17, 2024
    Feb 12, 2025
    This thread was updated on Feb 12, 2025
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    Resolved

    This website olx errors out numerous times.
    It fails to login correctly.
    All it says is Unknown Error
    Mar 25, 2025
    Complaint marked as Resolved 
    Verified Support
    Feb 12, 2025
    OLX India Customer Care's response
    Dear OLX User,

    Sorry for any inadvertent inconvenience caused. Please click on the link for basic troubleshooting: https://help.olx.in/hc/en-us/articles/[protected]-Technical-Issue-s-Troubleshooting-App. In case, the issue persists please send us an email on [protected]@olx.in
    Thanks,
    Team OLX
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      I
      Imrudro
      from Kolkata, West Bengal
      Jul 15, 2024
      Jul 22, 2024
      This thread was updated on Jul 22, 2024
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      Resolved

      I have sold my car Hyundai i10 on OLX for 163720 rupees. I receive 149121 rupees immediately after OLX representative, picked up my car. A certain amount was deducted by OLX as their commission, which was mention at the time of negotiating the price and and hold back amount of rupees ₹10, 000 was kept by OLX and they mention this amount will be transferred once owner name transfer procedure is completed at RTO. on 25th April 2024, I visited Barasat RTO in West Bengal to complete all relevant onwer transfer procedure and signed all relevant documents in front of RTO official. Even after months later, I have tried to asked them about my holdback amount but there is no proper communication from OLX employees for my hold back amount .
      I have the possession receipt from OLX, which mentioned about the ₹10, 000 holdback. Please look into this matter
      Mar 27, 2025
      Complaint marked as Resolved 
      Verified Support
      Jul 15, 2024
      OLX India Customer Care's response
      Dear OLX User,
      Greetings from Team OLX!
      We completely understand your situation and apologize for the inconvenience caused.
      It would be great if you could share the contact details of the person that you are referring to.
      In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.
      We look forward to serve you better.
      Verified Support
      Jul 18, 2024
      OLX India Customer Care's response
      Dear OLX User,

      We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

      Thanks,
      Team OLX
      Verified Support
      Jul 22, 2024
      OLX India Customer Care's response
      Dear OLX User,

      We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please send us an email on [protected]@olx.in us with the complete details so that we can check further.

      Thanks,
      Team OLX
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        A
        ashjigupta
        from Noida, Uttar Pradesh
        Jul 11, 2024
        Feb 12, 2025
        This thread was updated on Feb 12, 2025
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        sold car to olx autos but rc not yet transferred

        I have Sold my car to OLX Autos, in Noida, in October 2023 . The RC for the same is not yet transferred from my name and also hold back amount not released.

        I have tried to communicate at [protected]@olx.com, [protected]@olxautos.com and even TicketID 13000652 assigned but then nothing. No further communications or response received on my query. I have tried to send multiple requests, but of no avail.

        I want to...
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        Subbu23
        May 12, 2024
        May 16, 2024
        This thread was updated on May 16, 2024
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        Olx Add Indian Army Fraud House Home Appliance

        May 9th there was an advertisement which was posted in Olx
        as Home appliance for urgent sale and did done payment of Rs 1000 INR (to [protected])

        Post to that items will be shipped through Army transport, they are asking to pay for transport charges with GST for delivery and we did not.
        Now i am asking to refund but they are not to do so.

        Person Name : G Vinod Kumar.
        Language Spoken : Poor...
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        shafiambu
        May 11, 2024
        May 12, 2024
        This thread was updated on May 12, 2024
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        My account got banned without any reason
        no fake ads, no offensive chats no any fraud activities

        Account linked to: [protected]
        Mar 26, 2025
        Complaint marked as Resolved 
        Verified Support
        May 12, 2024
        OLX India Customer Care's response
        Dear OLX user,

        We really apologize for the inconvenience. We request you to share your registered phone number/email address at [protected]@olx.in. We will check this for you at the earliest.
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          sibunu
          from Hyderabad, Telangana
          May 3, 2024
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          Buy ac from olx that person told me he is belongs to army person

          Address: India Hyderabad hitec city telangana
          Website: Olx

          Mera nam hai Dillip Kumar nayak yeh complent main 3rd may 2024 ko kar raahaa hoon aur mere saath fraud 2nd may 2024 ko night 9 clock ko huaa hai mujhe ac leni thi to main olx dekh raha tha usme mujhe ac mili jis admi se bat hui thi unhone apna khudko indian army batya tha to main trust karliya unho kaha 5000 advance karna hoga baki paise mere delevery boy aneke bad lelenge mujhe trust indian army ke nam se hi hogaya tha to maine kardi ab...
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          Ravikishore11
          Apr 27, 2024
          Apr 29, 2024
          This thread was updated on Apr 29, 2024
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          My olx account has suspended not specifying any reason

          Hi, my olx account has been suspended without any reason, when I tried to login with my 2nd sim it's also having the same problem. Please resolve it. If there's any reason specified then we will understand atleast....
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          VishalGurav
          from Pune, Maharashtra
          Mar 26, 2024
          Apr 1, 2024
          This thread was updated on Apr 1, 2024
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          Address: Pune

          Hello OLX India,

          I have sold my car Tata Tiago XZA with registration number MH12QM6175 to OLX Auto in Pune, Maharashtra on 6th Aug 2023. I tried to contact you through all mediums however there is no response.

          It is more than 6 months now and I can still see the car on my name. Also, it is listed by one of the OLX dealer on OLX that means it is in your ownership.

          As per the agreement it is mandate to you to transfer the ownership within 6 months.

          Please let me know how you are going to resolve it.
          Verified Support
          Mar 29, 2024
          OLX India Customer Care's response
          Dear OLX User,

          We would like to extend our apologies for the unpleasant experience.

          For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

          Thanks,
          Team OLX
          Apr 01, 2024
          Updated by VishalGurav
          I am trying to write an email to [protected]@olx.in however Gmail says that its not valid email address. Then I tried sending it to [protected]@olx.in which is failing with "Address not found" error.

          Can you please guide what is the exact email address I need to write to.
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            S
            Shine T F
            Mar 24, 2024
            Jun 15, 2024
            This thread was updated on Jun 15, 2024
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            My Account got banned for no reason

            OLX banned my account named Shine T F without any reason. Please kindly take off the suspension from my account....
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