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OLX India Complaints & Reviews

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Last updated Dec 8, 2023
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OLX India reviews & complaints(4680)

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L
Letsgo.dilip
Dec 8, 2023
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I have sold my honda city bearing reg TS09EQ0883 to Olx on 8 september 2023.
I was told there is a hold back of 10k rupees which i will receive after RC transfer to new owner. I have not yet received my pending amount after 90 days of sale despite repeated calls and emails and reminders.
Very careless nonchalant attitude
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    N
    Namaaan bhardwaj
    Dec 7, 2023
    Dec 8, 2023
    This thread was updated on Dec 8, 2023
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    I want to purchase a bike i searched on olx i saw an ad of activa 125 the advertiser qas claiming to be a officer from cisf department of indian army i had a deal with him i sended money but i did not recived my bike and was a fraud advertiser i asked back for my money and i have not recovered my amount
    I also have the account details his phone number and other details which i am psoting in inage

    Dear OLX User,

    Unfortunately, it is not the experience we wish to create for any of our users.

    For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

    Thanks,
    Team OLX
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      S
      Sanchit Juneja
      Nov 16, 2023
      Nov 18, 2023
      This thread was updated on Nov 18, 2023
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      Olx has banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted to sell some item. Kindly unblock it
      Registered no- [protected]
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
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        G
        Glodin
        from Kochi, Kerala
        Nov 16, 2023
        Nov 16, 2023
        This thread was updated on Nov 16, 2023
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        Address:GROUND FLOOR, TOWER NO. 3A, DLF CORPORATE PARK, DLF CITY, PHASE-III, M.G. ROAD GURGAON Gurgaon HR IN 122002.

        I have made purchase for featuring my ad for 30 days, as I checked my ad through other login id, it's still in the position it was earlier. It's marked as featured but still in the bottom. Contacted customer care but they said that sometimes it will be placed on top list and sometimes not. I was denied for a request of refund even on same day of purchase. It's like a misleading feature. Please don't fall for it
        Dear OLX user,

        We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.
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          L
          LakshmanVLR
          from Bengaluru, Karnataka
          Nov 15, 2023
          Nov 16, 2023
          This thread was updated on Nov 16, 2023
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          Address:OLX india
          Website:olx.in

          My account got suspended without knowing the reason. i tried contacting customer care by email but they are simply replying that they cant do anything in this. Request you to unblock my account, My registered contact number is [protected] and email id : [protected]@gmail.com
          Dear OLX User,
          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.
          Thanks,
          Team OLX
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            S
            Shrihari Deshpande
            Nov 14, 2023
            Nov 15, 2023
            This thread was updated on Nov 15, 2023
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            Dear Sir,
            I do not find any reason for the suspension of my account vide my phone numbers [protected], [protected], [protected] etc. Please do the needful.
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to why an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              E
              epay
              Nov 13, 2023
              Nov 15, 2023
              This thread was updated on Nov 15, 2023
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              Address:mumbai

              Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted some crystal items to sell and service to sell email id is [protected]@gmail.com
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to why an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                A
                aprajita bagchi
                from Bengaluru, Karnataka
                Nov 13, 2023
                Nov 15, 2023
                This thread was updated on Nov 15, 2023
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                Refund due to multiple fraud users

                14th October 2023.

                A person named Nitin Kumar - [protected] posed as a potential buyer n duped me of 2.27 lakhs. He was acting like a victim trying to send me money through QR Code and then started shouting and abusing saying 'lagta hai tum ambani ki beti ho n bahut paise hai tumhare pass. ' he called other fraudsters to shout n abuse me to get money n then he started forcing me to withdraw money from other bank accounts....
                +8 photos
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                D
                Devasis Gupta
                Nov 7, 2023
                Nov 8, 2023
                This thread was updated on Nov 8, 2023
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                I sold my car through OLX in November 2019. OLX signed all the documents receiving the car but said that registration to the new buyer would take 2 months at least as they had to find a buyer and get all the details. Since then the registration has not taken place inspite of repeated complaints to OLX. In the meantime the car has been sold to a buyer who is incurring traffic violations during the last 3 years. I have been receiving challans from the police. I have written to OLX about this but there has been no action. The car number is WB 06 5128.
                Dear OLX User,

                We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                Thanks,
                Team OLX
                Dear OLX User,

                We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                Email - [protected]@olxautos.com
                Number - +91 [protected]

                Warm Regards,
                Team OLX
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                  S
                  saras rawat
                  Nov 6, 2023
                  Nov 8, 2023
                  This thread was updated on Nov 8, 2023
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                  Hi

                  I have sold my car to OLX Autos. They hold the ampunt of RS 12000 which they confirmed that they would be releasing it when the car will be sold to the new customer. The concering point is that the car has been sold to the new owner, yet it is reflecting under my name and also i have not recieved the amount of 12000 which they promised to pay once the car will be sold.

                  I have all the relevant documents and whatsapp chat from OLX Autos where it is clearly mentioned that i have sold the car to OLX autos.

                  It is said in the market that OLX Autos have shut down their business, i tried to call customer service team and also to the agent from OLX autos through whom all the transaction went in place but noone is picking up the call to resolve my serious concern.

                  Car Details-
                  Name of the car- Hyundai i20 petrol
                  Color- Grey
                  Registered number- UP14 DW 0148
                  Dear OLX User,

                  We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                  Thanks,
                  Team OLX
                  Dear OLX User,

                  We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                  Email - [protected]@olxautos.com
                  Number - +91 [protected]

                  Warm Regards,
                  Team OLX
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                    S
                    saras rawat
                    Nov 6, 2023
                    Nov 8, 2023
                    This thread was updated on Nov 8, 2023
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                    Hi,

                    This is to address that i have sold my car to OLX Autos in Jul-2023. Now the issue is that during the sell, they hold my amount of Rs 12000 and said that the same will be given to me when the car will be sold to the new owner. The issue is that the car has been sold to the new owner but the amount is still not given to me and noone from OLX Autos is picking up the call and also noone is answering from the customer service team. It is also assumed that the company has been shut down.

                    The car is also still registered under my name which is a bigger concern. I have all the documents, whatsapp chat where it is clearly mentioned that i have sold the car to OLX Autos.
                    Dear OLX User,
                    We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.
                    Thanks,
                    Team OLX
                    Dear OLX User,

                    We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                    Thanks,
                    Team OLX
                    Dear OLX User,

                    We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                    Email - [protected]@olxautos.com
                    Number - +91 [protected]

                    Warm Regards,
                    Team OLX
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                      D
                      Dghkkmkkj
                      from Chalakudy, Kerala
                      Nov 4, 2023
                      Nov 6, 2023
                      This thread was updated on Nov 6, 2023
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                      Website:www.olx.com

                      My OLX account was banned for no reason.
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        R
                        Rantu1991
                        Oct 28, 2023
                        Oct 30, 2023
                        This thread was updated on Oct 30, 2023
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                        I'm not doing anything which is against the olx law. So why my account is suspend?
                        I want to back my account ASAP.
                        +1 photos
                        Dear OLX User,
                        Your account has been banned due to suspicious activity which does not comply with our Terms o[censored]se.
                        Due to this, we are afraid we are unable to reactivate your account.
                        We always request that all the Users manage their accounts in a true and fair manner, thus ensuring that their conduct does not impact the interest of the public intentionally or unintentionally.
                        Thanks,
                        Team OLX
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                          M
                          Mohammad Arqam Mohammad Asif Ansari
                          Oct 26, 2023
                          Oct 28, 2023
                          This thread was updated on Oct 28, 2023
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                          My Olx Account Got Suspended Without Any Reasons
                          Dear OLX User,
                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.
                          Thanks,
                          Team OLX
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                            S
                            Oct 25, 2023
                            Oct 26, 2023
                            This thread was updated on Oct 26, 2023
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                            If you are not able to display my ad then give my money back asap
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you.
                            Please share the ad id with us on [protected]@olx.in .For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]-Items-Services-not-allow...
                            Thanks,
                            Team OLX
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                              S
                              Oct 25, 2023
                              Nov 3, 2023
                              This thread was updated on Nov 3, 2023
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                              I have paid 89 rupees for a 100 rupee note ad but you take 89 rupees from my account and dont show the ad on olx
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you.
                              Please share the ad id with us on [protected]@olx.in .For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]-Items-Services-not-allow...
                              Thanks,
                              Team OLX
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                                S
                                Subin sudharman123
                                Oct 20, 2023
                                Oct 21, 2023
                                This thread was updated on Oct 21, 2023
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                                Website:Olxindia

                                My account was banned for no reason after posting an ad. So I created another account through alternate mail id. After posting an other ad now, that account has been also banned. Now i can’t access any of my mail id or mobile number connected accounts.
                                Dear OLX User,
                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.
                                Thanks,
                                Team OLX
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                                  A
                                  Abhi0045
                                  Oct 17, 2023
                                  Oct 18, 2023
                                  This thread was updated on Oct 18, 2023
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                                  Website:www.olx.in

                                  I have purchased an 180rs order from olx for featuring my ad, but my ad is not featured neither I got any receipt from olx.. I'm adding my payment receipt please look into this and solve this problem as soon as possible.
                                  +1 photos
                                  Dear OLX User,

                                  We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                                  Thanks,
                                  Team OLX
                                  Dear OLX User,
                                  We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.
                                  Thanks,
                                  Team OLX
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                                    A
                                    Ali.043
                                    from hyderabad, Andhra Pradesh
                                    Oct 15, 2023
                                    Oct 17, 2023
                                    This thread was updated on Oct 17, 2023
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                                    Address:Nacharam Hyderabad
                                    Website:olx

                                    Olx banned my account without any warnimg or cheking history
                                    +1 photos
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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                                      Charles Raja J
                                      Oct 8, 2023
                                      Oct 9, 2023
                                      This thread was updated on Oct 9, 2023
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                                      Address:2D34, Kalpataru Riverside, Panvel

                                      I have received one offer for one of my add, they told me to share my phone number, immediately received message in my whatsapp and received one QR code, he claimed I will receive payment but that link is for make payment, so I mentioned that number in OLX and asked that user is this your number? Why you send message like this?, immediately my OLX account blocked and what ever account used my mobile all are blocked by OLX. I have sent email with proof to.olx still not received any proper response. My olx account mobile number is [protected]. Hope OLX will check all log files and provide proper response for the harassment made to me by the way of blocking again and again accounts logged in through my mobile.
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to why an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
                                      Charles Raja J's [Complaint's author] reply, Oct 11, 2023
                                      Many times wrote to OLX from registered email ID [email protected] and mobile number 9894953314, but no use and OLX continuine blocking ID's login through my Samsung Note 20 ultra mobile. Lost hope on OLX and the way they treated the genuine customer is horrible.
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