Olx India — Ad package unusable - almost took money from my pocket

Olx requires ad packages but often rejects ads with incorrect descriptions. Emailing support results in bounced messages due to spam filters. The last option was to call their special number, which I tried. However, it is a paid call, and it takes at least 3 minutes to connect to an executive. After listening to their lengthy IVR lecture, the executive asks permission to put the call on hold to consult with their superior. They then come back at the 10th minute. Until then, you have to listen to all their ads for your own money. It is simple exploitation of the caller's time and money. I think we can not do anything about such exploitation in India. The irony is that the executive says he can not help in resolving the issue as we post under the wrong category. When I asked him to justify his statement taking the example of one of the rejected ads posted by me, he has very diplomatic justifications. I could tell that he didn't understand the item I was trying to post. He said he would arrange a call back with seniors and left us. The executives talked slowly, wasting time and causing frustration due to high call charges, before dropping the calls.
In my opinion, this platform is a scam that takes money from sellers for ad packages but only runs a limited number of ads due to hosting limitations. I recommend avoiding their ad packs and posting for free instead. I personally wasted INR 4000 on them.