[Resolved]  Olx India — advance money transfer cheat with not sending me the product

Address:New Delhi, Delhi, 110049

Hello sir,
I'm ramanuj kumar, i'm a student in delhi. My olx user name is ramanuj, regestered email - loveramanuj. [protected]@gmail.com, regestered phone - 7503*3.
On 29 august 2017, i searched iphone 6 on olx, and i found a guy named kunal dahiwal, his contact number is [protected]. Now, i really don't know where he is from.
He had post an add of iphone6, at that time his price was around ₹19000 of his iphone6. So, i requested to him that i would like to buy it for 15000₹. And then he messaged me ok & also gave me the contact number.
And then i talked to him and discuss about that phone. So then said he is in pune. But i searched with innearby area (Delhi, yusuf sarai) in olx while searching. So i ask to him that, you said you are in pune but the ad showing me the location of delhi south ex. So then he said, (Sorry, that was my fault i made a mistake while entering the address, but i'm from pune.)
Then i feel unsafe at that time, but after conversation between us sometime at 6:25pm. He said (Don't worry i'm also a student, so trust me and give me your address, i'll courier you now from dtdc. But you have to pay me some advance via paytm at[protected]. So i text him my address and pay 1000₹ in advance via paytm. Then after sometime, i called him and told that i have sent you the money in your paytm account & ask him the courier details.
Then he said, i'm on the way to home so when i reach i'll send you the courier detail.
But no any response from him, so i called him again and ask the courier detail.
But then, he said (Sorry, my father caught me and he punished me and said that why you gave your phone to someone for 1000₹, because he thought that i sold it only for 1000₹, because you transfer me only 1000₹ now. So you have to pay more in advance now).
Then i said sorry, i'll send you the but you have to give the courier details. And i also said, i'll send you the full money after receiving the courier.
But now after 3days, he neither call me back nor message me. And between these 3 days, i tried many times to contact his but their mobile was switched off and he deactivated his olx account. But today[protected], he opened activated their olx account. And posted the same ad again, and then i messaged, i know you haven't send me that phone, but don't worry, just refund me my money. Otherwise i'll complaint against you.
Then, he seen my message on olx but no reply from him.

So, please sir. Do help me. I'll be very happy and thankful to you.
Ramanuj kumar
Total money i transferred - ₹1000
Via paytm to[protected] named kunal dahiwal
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Oct 6, 2017
Complaint marked as Resolved 
Verified Support
Sep 02, 2017
OLX India Customer Care's response
Dear Ramanuj,

We understand your concern and sincerely apologise for the inconvenience caused to you.

Our specialised team would like to immediately address your concern. We have immediately banned the user from our end.

For further details, please contact us at [protected]@olx.in so that we can appropriately assist you in this matter.

Regards,
Team OLX
Complaint comments 

Comments

I'd posted my add 3 days back and had received few offers too but now I want to edit the price...I type the new price in the space provided...in edit ad option but it just does not get typed ...
OLX India Customer Care's response, Sep 6, 2017
Verified Support
Dear OLX user,

We are sorry to hear about the inconvenience caused to you and would very much like to look into your concern and help you further.

To do so, please share all the relevant details with us at [email protected]. Our team would look into your problem and take all the necessary steps as appropriate.

Do share all the details. We await your response!

Regards,
OLX India
I cannot post new ad after 24 hrs...
Previously I posted 5 ads

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