Olx India — Car sold amount not disbursed

Hi,

This is to address that i have sold my car to OLX Autos in Jul-2023. Now the issue is that during the sell, they hold my amount of Rs 12000 and said that the same will be given to me when the car will be sold to the new owner. The issue is that the car has been sold to the new owner but the amount is still not given to me and noone from OLX Autos is picking up the call and also noone is answering from the customer service team. It is also assumed that the company has been shut down.

The car is also still registered under my name which is a bigger concern. I have all the documents, whatsapp chat where it is clearly mentioned that i have sold the car to OLX Autos.
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Verified Support
Nov 07, 2023
OLX India Customer Care's response
Dear OLX User,
We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.
Thanks,
Team OLX
Verified Support
Nov 07, 2023
OLX India Customer Care's response
Dear OLX User,

We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

Thanks,
Team OLX
Verified Support
Nov 08, 2023
OLX India Customer Care's response
Dear OLX User,

We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

Email - [protected]@olxautos.com
Number - +91 [protected]

Warm Regards,
Team OLX
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