Olx India — Cheating people with bulk package limited to sub categories

Team,

i went on olx and posted my advertisment and while posting OLX gave me option of featured advertisment for 30 days for 3 ads and i bought the package for 1999 INR.

my first advertisment posted as featured successfully . but when i tried my second and third advertisment the bulk package didnt applied. when i reached olx over email i got no response, when i talk to the support center i was told we are sorry you have activated the package and it is limitied to just that sub category from your first advertisment. They just said sorry and not even bought excalation manager on call when requested.

i am attaching screenshots of their advertisment which a user see while making a purchase . Not a single word mention here that this will allow you to post only in this category/sub category.

i dont want my money back just make my other two advertisment featured

Location: Bengaluru
Date of Activation: 03 April 2023 12:33
Date of Expiry: 03 May 2023 12:33
Order ID: 26289432