[Resolved]  Olx India — Complaint regarding fraud/scam for icloud unlock service

Address:560090
Website:OLX

Hello,

Sub : fraud case for olx ad id:[protected]
I went through the ad on olx and contacted the seller amit.K roy, but told him that iam from bangalore. He agreed to send the unlock software through email but after receiving the money of rs.7000 suddenly he vanished and his phone [protected] went switch off. Then i tried to reach his address which he had given me but he had vacated that address and finally found that he has now moved to lucknow -eiffel club as chef. When i contacted him at the club, he refused to speak and the club people also did not help me . Now after trying to reach him to get my money back, the club people are saying that he is quit that job and moved out.
So how can we ensure that the money which we pay to seller is for an assured service.
Seller name : amit k roy - basically from gangtok
Seller phone number : [protected] / [protected]
Seller working at pullman hotel delhi as chef and currently at eiffel club, lucknow
Has cheated many on olx.
Seller email : [protected]@gmail.com
Seller selling on gangtok, delhi and lucknow olx portals but unable to get him .
Seller delhi address : amit k roy, rz/3a, mohan block, c2, janakpuri, new delhi -110058
Seller delhi account details : axis bank account number # [protected], ifsc code : utib0000015
Seller facebook account : https://www.facebook.com/mtkmr12

Now olx will give standard answer that we are sorry and we apologise for inconvenience and try to block that seller, but what justice is done to olx buyers or what action is taken against such fraud sellers.

How can i get refund from fraud seller in this case ? Olx will surely wash off the hands by just saying a simple sorry...

Seller is still active on olx, quikr at delhi and gangtok regions. http://delhi.Quikr.com/good-condition-mobile-for-sale-w0qqadidz[protected]#

Probably https://www.facebook.com/mtkmr12

So i should olx is a portal for fraudsters...Can the cyber crime cell help me in getting my money back????

Although i know that it is very difficult to get money back in such cases but i thought it better to report in case to avoid others getting cheated like me .

Thanking you,
Regards,
Anil
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Complaint marked as Resolved 
Verified Support
Apr 06, 2016
OLX India Customer Care's response
Hi Anil, We are extremely sorry for the inconvenience caused to you. We would recommend that you please write to us immediately at [protected]@olx.in. We would investigate the same. Looking forward to your cooperation. Thank you!
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