[Resolved] Olx India — extreme delay in service of car no wb08 6894

Subhra Choudhury

from Mumbai, Maharashtra

Address:

43 East Tips is Road, Kolkata, West Bengal, 700105

I sent my car at service station olx exclusive pvt ltd. 43 tips is road, kol-700105 for yearly service on 24.11.2019 and the service said my car will be ready in two days. But after repeated request they said car cannot be made ready as job card is not closed by service engineer who went on leave. Service manager is also on leave. Being a customer is it compulsory to hear such excuses and suffer delay. Let me know at what date i can get my car. I need my car tomorrow positively.

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Jan 1, 2020

Complaint marked as Resolved

Nov 28, 2019

Updated by Subhra Choudhury I sent my car at service station OLX Exclusive Pvt Ltd. 43 Tips is Road, Kol-700105 for yearly service on 24.11.2019 and the service said my car will be ready in two days. But after repeated request they said car cannot be made ready as job card is not closed by service engineer who went on leave. Service manager is also on leave. Being a customer is it compulsory to hear such excuses and suffer delay. Let me know at what date I can get my car. I need my car tomorrow positively.

Verified Support

Nov 28, 2019

OLX India Customer Care's response Dear Subhra,

We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please contact us at [protected]@olx.in with complete details.

Thanks,
Team OLX